FAQs

Events and Celebrations

We offer an exclusive service for events and celebrations. ABL puts at your disposal a service providing a selection of high-end vehicles with a perfectly uniformed chauffeur specialised in events, conferences and celebrations. With a strict protocol, punctuality and coverage that will guarantee success in the transfers of your event.

Group transfers

We have vehicles with up to 7 passengers capacity for your group or family travels, or for organised trips with larger groups. Just indicate the number of passengers, destination, origin and date and we will offer you the best service adapted to your needs.

Extras on board

Our services are completely customisable: request a breakfast or dinner box on board, Wi-Fi service or transfer with pets. One of our trademarks is our flexibility and adaptability to our customers’ needs. You only have to indicate your preferences and needs and we will create the travel plan for you.

Luggage

The number and size of the suitcases could vary depending on the selected vehicle. We recommend you indicate the luggage you wish to travel with. This way we will inform you of the best choice of vehicle. For your information, you can travel with 2 large suitcases and a small suitcase in the trunk in …

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Sanitary measures on board

Surgical or FFP2 masks are mandatory on board for both passengers and chauffeurs due to current health and safety regulations. There are complimentary hydroalcoholic disposable wipes on board. Our passengers’ safety is our maximum priority.

Flight or travel plan delays

In this case, please contact us or your chauffeur and keep us informed of the new time schedules. You may cancel or modify your reservation up to 24 hours prior to the service.

Child/baby seat or booster seat

In case you need a child/baby seat or a booster seat, please indicate it when booking or contact us prior to the service. Our team will inform you of all available options.

Fleet of vehicles

At ABL our clients are our maximum priority. That is why we offer them the largest high-end fleet in Asturias. When booking your vehicle, you may choose between STANDARD, VIP, BUSINESS or VAN. Our team will confirm the vehicle availability for the service.

Pick-up and destination

Your chauffeur and your vehicle will be picking you up at the address you provided when booking. In case of modifications, please inform us as soon as possible. You may also use the app to do so. Our service is specialised in offering door-to-door transfers. Our chauffeurs will take you directly to your destination, leaving …

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Payment methods

We offer safe and reliable contactless payment methods: bank transfer, card, Bizum. We also offer e-Invoice and online reservations.